Support
Contact Random Chat Support
Use the Random Chat support channel when you need help with access, billing, policy questions, or suspicious behavior on the service.
The primary public support address is support@randomchat.now. Include the issue, the approximate time it happened, and any details that help the team review the report faster.
If the problem involves harassment, impersonation, or abusive content, use the reporting guide first so you know what information to send and which policy page applies.
For general product questions, the FAQ, safety, privacy, and terms pages answer the most common pre-chat questions in plain language.
Help Paths
What to include in a support request
- The issue type, such as login trouble, abusive behavior, policy clarification, or store access.
- The time the issue happened and which platform you were using, such as web, Android app, or mobile browser.
- Any account email, device context, or conversation detail that helps support identify the session without sharing private information publicly.
- A link to the relevant page, such as safety, privacy, terms, or report, when your question is policy-related.